Guarantee

Lumi Tiles – Our Incredible Satisfaction Guarantee

Making an internet purchase with some companies can be risky. You don’t always know that what you’re purchasing will be the same as what is displayed on the internet, and your purchase may never arrive. Nearly all companies ask for full payment before they even begin working, and others ask you to leave a substantial deposit.

Lumi Tiles is different. We offer you complete peace of mind with our unique guarantee:
Don’t pay a single cent until you have received your Lumi Tile/s and are 100% happy. If for any reason you are not thrilled with our product, simply let us know and there is no requirement for you to pay.
We will even cover the postage costs for you to return it to us!

No conditions. No Exceptions. No Small Print. That’s the Lumi Tiles guarantee.

We’re able to offer our customers this guarantee because we have great confidence in the quality of our product and service. If you are delighted with our product, we just ask that you pay the enclosed invoice within 7 days. We hope that you’ll also let all your friends know about us.

Lumi Tiles is a professional company with a real production facility, office and showroom. We are NOT just an internet company operating from a garage. You are welcome to visit our showroom at 59 Bluestone Circuit, Seventeen Mile Rocks, Brisbane.